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Onboarding Tours

Guided first-run walkthroughs of the interface.

An onboarding tour points at UI elements in sequence to teach a first-time user how the product works. Tours are most effective when tied to a first meaningful action rather than every possible feature.

Use cases

  • Complex tools with non-obvious primary actions
  • Feature launches inside an already-familiar product
  • Role-specific setup, like admin versus member

Pros

  • Reduces the cold-start problem for new users
  • Sets expectations about where key surfaces live
  • Can be personalized by role or goal

Cons

  • Users skip tours far more often than product teams assume
  • Retention rarely improves without a real first-value moment
  • Tours drift out of sync as the UI evolves

Where it fits in the funnel

This pattern most often shows up at these Studio stages:

Onboarding

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